Lodge a Verification Request


If you believe that a product identified with a reserved designation could not be in conformity with the standards, either because it is not certified by an accredited body, or because its labelling is incorrect or for any other valid reason, you can lodge a complaint against the producer or the manufacturer of this product.

The CARTV will then carry out checks to ensure that the complaint is justified and, if necessary, will initiate administrative or legal procedures to make sure that nobody continues to sale this non-compliant product in Québec.

Complaints are dealt with in a fully confidential manner.

To lodge a complaint, please complete the Web form or the PDF document.

Lodge a Verification Request